Applying for Service Records

This message was edited 3 times. Last update was at 28/02/2023 15:38:50

Those who have applied to the Historical Disclosures Office in Glasgow may be wondering why there is such a long delay to process their application.
I was in communication with that Office today and was sent the following information which is a far better explanation of the problem and answers the questions of, 'Why has my cheque still not been cashed...'

MoD wrote:As a consequence of the ongoing COVID-19 global pandemic and direction from the Scottish Government, the Department was unable to function properly for an extended period lasting many months. The files necessary to process the vast majority of genealogical requests are only held in paper format and have not been accessible during this period.

A significant backlog of work has built up during the lockdown period as postal applications continued to be sent to the office. Regrettably these unprecedented circumstances mean that applications sent in the last year or so may not yet have been actioned or even opened.
Additional staffing resources have been identified and are being utilised.

Nick

Latest update 2022 on Service Records and their transfer to the National Archives can be found here:

https://cdn.nationalarchives.gov.uk/documents/mod-service-records-collection-faqs.pdf